Right of withdrawal

You have the right to withdraw from the present contract without having to state any reasons within 30 days.
The withdrawal period expires 30 days after the date of order.
To exercise the right of withdrawal, you must notify us of your decision to withdraw from the present contract via a straightforward statement (e-mail).

You may use the sample withdrawal form below but it is not mandatory.
In order to comply with the withdrawal period, your notification to use the right of withdraw must be sent before the end of the withdrawal period.

Effects of withdrawal

In the event of withdrawal on your part from this contract, we will refund all payments received from you, including delivery costs (with the exception of any additional costs arising from your choice for a delivery method other than the cheaper standard delivery method offered by us) without undue delay and, in any event, no later than 14 days from the day on which we are notified of your decision to withdraw from this contract.
We will proceed with the reimbursement using the same payment method you used for the initial transaction, unless you expressly agree to a different method; in any case, this reimbursement will not incur any expense for you.

Sample withdrawal form

(Please only fill in this form and return to [email protected] if you wish to withdraw from the present contract.)

To the attention of :.....................................................................
I / we (*) hereby notify you (*) of my/our (*) decision to withdraw from the contract for the provision of services (*)
below: Ordered on (*) / Received on(*):.......................................
Name of consumer(s) :.........................................
Address of consumer(s) :....................................................
Signature of consumer(s) (only in case of paper notification) :................................
Date: .............................

Satisfaction guarantee/refund

In addition to your right of withdrawal and if the proposed content does not bring you satisfaction, you may at any time request a refund by visiting the contact page using the above template.
The full amount paid will be reimbursed within 14 days from the date of your claim.